Ready to schedule an appointment with Medical Services?
- You can schedule an appointment online through the HealthyHoos patient portal. Login using your Netbadge ID and then click the "Appointments" tab on the portal's navigation bar to get started.
- If you don't see any available appointments within the next few business days, and need to be seen give us a call at (434) 924-5362. We hold same-day and next-day appointments for immediate need that can only be scheduled over the phone.
- If you’re unsure of appointment type to select on HealthyHoos, you can call us at (434) 924-5362 to discuss the medical care you are looking for and schedule the appropriate type of care appointment.
Plan to arrive in the Medical Services lobby area at least 10 minutes before your scheduled appointment time. Please always bring your student identification card, insurance card, and prescription card (if separate) to your appointment!
- Common Types of Visits
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- Abdominal pain and digestive problems
- Annual flu shots
- Acute illness or infection
- Allergies and asthma
- Birth Control (Including IUDs, Implant, and Emergency Contraception)
- Breast problems
- Chronic health problems
- Care related to COVID-19
- Dermatologic problems, including genital concerns, hair loss, and acne
- Eating disorders
- Evaluation of male sexual problems, such as impotence
- Fatigue
- Gender-affirming care
- Health screenings
- Heavy/irregular periods
- HPV testing
- Injury and musculoskeletal pain
- Men's Health
- Pap smears
- Physicals (routine and pre-participation for athletics)
- Pre-travel counseling
- Pregnancy counseling
- Required and recommended vaccinations
- Screening for sexually transmitted infections (STIs/STDs)
- Testicular problem
- Tobacco cessation
- Urinary tract infection
- Vaginal itching/bumps/pain
- Women's Health
- Common Care Procedures
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- Cryotherapy for warts
- Ingrown toenail or partial removal
- Incision and drainage of abscess
- IUD and Nexplanon: insertion and removal
- Management of abnormal pap/HPV tests (colposcopy)
- Simple laceration repair
- Vulvar biopsies
- Specialty Care
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SHW is able to provide several types of specialty care, or will work with you to coordinate a referral when necessary. Our team knowledgeably utilizes resources available at UVA Health or within the Charlottesville community.
Resources and Forms
We encourage you to reach out to Medical Services if you have any questions! Call us at (434) 982-3915 or securely message a provider using the HealthyHoos patient portal.
VISIT OUR MEDICAL SERVICES FREQUENTLY ASKED QUESTIONS PAGE HERE
Frequently Asked Questions
- What is the best way to get to the Student Health and Wellness building for my appointment with Medical Services?
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Our building is located at 550 Brandon Ave (right off of Jefferson Park Ave) and is accessible by foot, bike, bus, or car. Our parking garages are located on Monroe Lane, which runs parallel to our building, and patients and visitors should use the P1 parking garage entrance.
Please plan to arrive at least 10 minutes before your scheduled appointment. Medical Services is located on the second floor of the SHW building. Check in with the front desk staff when you arrive. - When is Student Health and Wellness open?
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During the academic year, Student Health and Wellness (SHW) is open Monday through Friday from 8 a.m. to 5 p.m. At all other times, a health care provider is on call and can be reached by calling (434) 297-4261. Summer and break (spring break, summer break, etc.) hours are Monday through Friday, 8 a.m. to 4:30 p.m. Visit our location and hours page to learn more.
- What do I do if there is an emergency?
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In an emergency or life-threatening situation, call the Charlottesville-Albemarle Rescue Squad at 911 from any phone on Grounds. Be sure to tell the operator the nature of your emergency. Visit our after hours and emergencies page to learn more.
If SHW is closed and you need to speak to someone about an urgent concern or problem, care providers are always on call at (434) 297-4261. - If I have an urgent medical, or emotional problem and the on-call provider directs me to the Emergency Room, what happens?
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You may receive care at the UVA Health Emergency Department. As with other services received outside of Student Health and Wellness, you will be financially responsible for ED services, co-payment or co-insurance that is not covered by your health insurance plan.
- Does Medical Services have walk-in appointments?
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We encourage you to make an appointment, to make the best use of your time. If you have an urgent need and no appointment, call us at (434) 924-5362 or walk-in to the Medical Services lobby and speak with the front desk staff. We have a triage system whereby you can see or speak with a care provider who will advise you, refer you for same-day care, or suggest a scheduled appointment.
- Can I get a medical excuse from Student Health and Wellness?
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Student Health and Wellness does not provide “medical excuse notes” to students for absences from classes, labs, studios or exams, or for missed deadlines due to short-term illness, injury, or other clinical appointments. This is consistent with the University of Virginia Honor Code and allows us to dedicate our resources to the care of our patients. This policy is also consistent with the recommendations of the American College Health Association. Learn More.
- I just graduated - can I still be seen at Medical Services?
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Graduates must conclude their care by the end of the week following their graduation from UVA.
- Are there are any student assistance services available for medical charges?
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All degree-seeking enrolled students, are eligible to apply for the Hoo Needs Help Emergency Fund. Hoo Needs Help exists to support students who need assistance with unexpected, unforeseen, and unavoidable emergency expenses. These may be expenses related to situations such as accidents, illness, theft, fire damage, food insecurity, or temporary housing needs. Learn more here.